FAQ
Frequently Asked Questions
Everything you need to know about purchasing and using our software licenses.
How do I receive my license after purchase?
After your payment is confirmed, you will receive an email with your license file and detailed installation instructions. Most licenses are delivered within 1-2 hours. For urgent requests, contact us via WhatsApp or Telegram for faster processing.
What does “One PC” mean?
Each license is activated for a single computer. If you need to use the software on multiple machines, please contact us for multi-PC pricing. We offer volume discounts for teams and companies.
What payment methods do you accept?
We accept PayPal, credit/debit cards (Visa, Mastercard, American Express) through PayPal, and cryptocurrency via Coinbase. If you need alternative payment arrangements, contact us directly.
Do you provide installation support?
Yes. Every purchase includes free installation support. We can guide you step-by-step via WhatsApp, Telegram, or email. If needed, we can assist via remote desktop to ensure everything works correctly.
What is your refund policy?
Due to the digital nature of our products, we offer refunds only if we are unable to deliver a working license for your system. We will always try to resolve any issues before processing a refund. See our full Refund Policy for details.
How long is the license valid?
License validity varies by product. Most licenses are perpetual (no expiration) for the specific version purchased. Contact us for details about a specific product.
Can I transfer my license to a different computer?
No. Each license is tied to a single computer and cannot be transferred to a different machine. If you need a license for a new computer, you will need to purchase a new one.
Do you offer discounts for multiple licenses?
Yes, we offer volume discounts for companies and teams purchasing multiple licenses. Contact us directly via WhatsApp or email with your requirements and we will provide a custom quote.